Email Notifications
Users with the access rights "Main coordinator" and "Main coordinator +" can configure notifications for the company.
Here are the events we can notify you about by email:
- creating a trip — the creation of a business trip without adding services;
- booking a service — as soon as something has been booked, you will receive a confirmation notification;
- issuing a service — an email with a ticket or voucher attached will be sent for any service you have booked;
- request for a service cancellation — if you have requested a refund for a service, you will receive a notification about it;
- cancellation of a service — as soon as the requested service is cancelled, you will receive an email with details and documents;
- private messages — if support service employees have written something to you in messenger, you will see it;
- expiring time limit — we will remind you about this a certain period before the reservation is cancelled;
- send documents to a passenger — if you are booking services for other employees, you will not need to send them the documents for the trip — they will be sent to their email automatically;
- cancellation of a service — a notification about the cancellation of a reservation.
How to Set up Email Notifications?
Click on the "Email notifications" button. A list of all types of messages available for receiving will open in a pop-up window on the right. To enable notifications, check the required message types.
If you need to receive the same messages to other emails, add their addresses to each occasion type by clicking on the "Add email" button and click "Save".
To complete the notification settings, click on the "Save" button in the pop-up window.
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