Knowledge Base
Video
Stays
We are supplied by direct contracts with accommodation facilities around the world. Tumodo has no markups or hidden fees, so you can book any hotel or apartment without any worries about overpayments.
How to Search for Stays?
Click on the "Stays" icon. On the search screen, enter the city or hotel name and booking dates. If necessary, turn on the "early check-in" and "late check-out" options. Then click on the "Search" button, the system will show all available stays.
Search Results
An interactive map displays all available stays. Use filters on the left to find the most suitable options.
We recommend choosing hotels with online booking confirmation, so you won’t have to wait long for a response from the supplier.
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Room Selection
To select a room, click on the accommodation.
A list of available rooms for booking will open on the right:
  • photos;
  • map;
  • description;
  • rooms.
Open the "Rooms" tab, enter the early check-in or late check-out time if needed and click on the "Book" button next to the desired room. In the pop-up window, you can add information about cost centers or leave a comment for the hotel. Once you have filled in the fields, click the "Book" button again and return to your trip.
Pay attention to the "Important information" tab — there you can find special conditions of accommodation, information on meals at the hotel and other details.
How to share several hotels at once?
If you want to send multiple accommodation options to a colleague or client, add them to Your selection.
This is a shortlist of hotels or apartments that can be shared as a single link.
To add a hotel to the list, click the Your Selection icon. In Your Selection, you can click on any hotel to review its details so it’s a very convenient way to share accommodation options.
Issuing Stays
Find your stay in the list of the booked services in your trip. Here you can see the reservation period by which you should issue the service. To confirm or cancel your reservation, click on the corresponding button.
If your booking starts the day before your arrival for early check-in, once you confirm the booking, we automatically notify the hotel that you’ll be arriving later than the standard check-in time — to avoid unexpected cancellations.
How to Download a Hotel Voucher?
After booking your stay, the system will automatically generate a voucher containing booking information. To view or download it, click on the "Open voucher" button. When notifications are enabled, the file will be sent to your email before downloading.
How to Cancel a Hotel Booking?
To cancel a reservation, click the "Cancel" button under your hotel in the list of services.
Depending on the method of registration, the reservation will be cancelled automatically or with the participation of a support representative.
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